Sales Policy

Date: October 25, 2024

Welcome to onequalityprimene.com. This Sales Policy outlines the terms and conditions regarding purchases made through our website. By placing an order, you agree to the terms of this Sales Policy. Please review the following information to understand how we handle orders, payments, and delivery.

1. Product Availability

All products listed on our website are subject to availability. While we strive to ensure that our inventory is up to date, some items may occasionally be out of stock. In such cases:

  • You will be notified promptly if an item you ordered is unavailable.
  • You will have the option to choose a replacement item, wait for the item to restock, or receive a full refund.

2. Order Placement

When placing an order on onequalityprimene.com:

  • You agree to provide accurate and complete information, including your shipping and billing address, contact details, and payment information.
  • All orders are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.

3. Pricing

  • All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice.
  • Prices do not include applicable taxes, shipping, and handling fees, which will be added during checkout.
  • Promotional codes and discounts must be applied at the time of purchase and cannot be applied retroactively.

4. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other payment methods as listed on our website

All payments must be completed at the time of purchase. Your order will only be processed and shipped once payment has been successfully received.

5. Shipping and Delivery

We are committed to delivering your order in a timely manner. Shipping times and costs vary depending on your location and the shipping method selected:

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Time: Delivery typically takes 5-7 business days for standard shipping within the U.S.
  • Shipping Fees: Shipping costs are calculated based on the weight and destination of your order and will be displayed during checkout.

We are not responsible for delays caused by shipping carriers or other external factors beyond our control.

6. Sales Tax

Sales tax will be applied to orders as required by law, based on the shipping address provided at checkout. The applicable tax amount will be displayed before completing your order.

7. Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at info@onequalityprimene.com or call 504-885-8957. We will make every effort to accommodate your request; however, once an order has been processed or shipped, changes or cancellations may not be possible.

8. Refunds and Returns

Please refer to our Refund and Returns Policy for detailed information on how to return products or request refunds.

9. Promotions and Discounts

Occasionally, we offer promotions and discounts. Please note:

  • Promotional offers cannot be combined unless otherwise stated.
  • Discounts must be applied at checkout and cannot be added after the purchase.
  • Promotional offers may have expiration dates and are subject to change without notice.

10. Customer Support

We are committed to providing exceptional customer service. If you have any questions about your order or need assistance, please contact us at:

11. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated date reflected at the top.

By placing an order on onequalityprimene.com, you agree to the terms outlined in this Sales Policy.